FAQ
What are your shipping and return policies?
Shipping is done within 2-5 working days.
If you are not satisfied with your purchase, you can return it within 14 days, provided it has not been used.
What are the return policies?
Due to the natural nature of the wax, the color of the candle may vary slightly. All "Nuances" candles are handmade, so they may have minor imperfections. Therefore, we do not consider the mentioned details to be defects that would require replacement.
Products that arrive at your home damaged or unusable will be replaced without a doubt. Contact by writing a letter to nuancehome@gmail.com, attaching a photo of the broken product in its original packaging.
What postage meters do you use and what are the prices?
Omniva, LP Express by postal machines - price from 3.00 EUR.
Are all your products handmade?
Yes. All products are made by one person with love.